Social stories were designed to help children with autism deal with social situations. For more information on social stories see Carol Gray's website, http://www.thegraycenter.org/. Talking Together by Natural Learning Concepts is a book containing two social stories. One on talking on the telephone and the other on responding appropriately.
By far the phone story is better because it is more specific. Undoubtedly, if a person needed the social story for talking on the telephone, someone would need to add details specific to the individual and his situation. Responding appropriately is too difficult to define with a single social story. The authors would have been better off writing a series of social stories on the later topic. The authors do a nice job of presenting an easy to read, social story with simple illustrations that enhance it. If someone is interested in learning how to write social stories, this book offers a good example that can springboard ideas specific to an individual. It is, however, not an inexpensive example source when the Gray Center website has examples that are free.